Legal notice and booking conditions
Last updated: 27 October 2026.
1. Website owner
The owner of losnaranjohotel.com is Hotel Los Naranjos ESPJ, tax identification number (NIF) E10506251, with its address at Calle Alfonso IX, 12, 10004 Cáceres, Spain.
Telephone: +34 927 243 508. Contact email: ho*************@***il.com.
Accommodation licence: H-CC-292.
2. Use of the website
This website provides information about the hotel and allows visitors to send availability enquiries. Its use must comply with the law and respect third-party rights. Introducing malicious content, interfering with its operation or using the forms fraudulently is not permitted.
3. Booking requests and confirmation
Submitting a booking enquiry does not confirm a stay. The hotel will check availability and communicate the total price, included services and applicable conditions before confirming the booking.
No deposit or advance payment is required. A card may be requested as a guarantee through the Booking platform. Do not send card numbers, security codes or banking documents through this website’s form, email or WhatsApp.
Bookings made through Booking are managed on that platform and are subject to the rate conditions shown before booking and in the confirmation.
4. Cancellations and no-shows
Cancellation is free up to 48 hours before arrival. For cancellations made less than 48 hours before arrival or if the guest does not arrive, the full amount of the booked stay is charged. The precise deadline and cut-off time will be stated in the booking confirmation.
These conditions must be communicated before the booking is agreed. They do not apply retrospectively to bookings confirmed under different conditions. For Booking reservations, use the platform’s booking management and cancellation options; for direct bookings, contact the hotel.
Accommodation for specified dates is exempt from the general 14-day right of withdrawal under Article 103(l) of Spanish Royal Legislative Decree 1/2007. This does not remove any agreed free cancellation or other statutory consumer rights.
5. Stay information
Arrival and departure: check-in from 14:00 to 22:00; check-out by 12:00. Confirm your expected arrival time with the hotel. After checking in, you may enter and leave without a curfew.
Children: all ages are welcome. Children aged 6 and over are charged the adult rate. Please provide the ages of all children for an accurate quote. Cots are not available.
Extra beds: €35 per person per night, on request and subject to availability and room capacity. The supplement is itemised in your quote and paid during your stay.
Pets: one per room, up to 10 kg, free of charge. Pets must always be accompanied and must never be left alone in the room. Guests are responsible for any damage caused by their pets.
Parking: private parking next to the hotel, €15 per night, subject to availability on arrival; reservations are not possible. Free WiFi throughout the hotel. A lift is available.
Payment: cash, Visa, Mastercard, Maestro and Red 6000. American Express is not accepted. No deposit or advance payment is required. A card may be requested as a guarantee through Booking; do not send card details in the enquiry form.
6. Content and links
Texts, photographs, trademarks and other content are protected by the rights of their respective owners. Use beyond legally permitted limits requires the appropriate authorisation.
The website may link to third-party services, such as Booking, which have their own terms and policies. The hotel will endeavour to keep information up to date and correct reported errors. No clause in this notice excludes liability imposed by law.
7. Personal data and cookies
Information about data processing and cookies is available in our privacy and cookies policy (Spanish).
8. Enquiries, complaints and applicable law
You may send enquiries or complaints to the email or postal address given in this notice. Spanish law applies, and jurisdiction lies with the courts determined by applicable legislation, respecting consumers’ rights and entitlement to the appropriate jurisdiction.
Updates to this text will not change the conditions of bookings already confirmed.