Direct booking

Reservation enquiry

Send us your enquiry and we will reply as soon as possible with availability and the conditions of your stay.

  • Friendly, direct assistance
  • Confirmation subject to availability
  • A simple, quick enquiry
Before your stay

Practical information

Find answers to common questions before sending your enquiry.

Where is the hotel and how do I get there?

We are at Calle Alfonso IX, 12, in central Cáceres. If you are arriving by car, contact us before arrival for parking access directions.

Does the hotel have parking?

Private parking next to the hotel costs €15 per night. It cannot be booked in advance: please ask about availability on arrival.

Can I stay with my pet?

Pets weighing up to 10 kg are welcome at no extra charge. They must always be accompanied and must never be left alone in the room.

What are the check-in and check-out times?

Check-in is from 14:00 and check-out is by 12:00. If you would like to arrive earlier or have questions about your arrival time, contact the hotel to discuss the options.

How can I check accessibility arrangements?

The hotel has a lift. Before booking, contact us to confirm whether building access, the room and the bathroom meet your needs.

Does sending the form confirm my booking?

No. This form is an enquiry about availability and a quote. We will reply with availability and conditions. Before confirming, check the total price and the payment, amendment and cancellation conditions for your stay.

Have another question? Call us on +34 927 243 508 or include it in the comments section of the form.

    Conditions for your stay

    Arrival and departure: check-in from 14:00 to 22:00; check-out by 12:00. Confirm your expected arrival time with the hotel. After checking in, you may enter and leave without a curfew.

    Children: all ages are welcome. Children aged 6 and over are charged the adult rate. Please provide the ages of all children for an accurate quote. Cots are not available.

    Extra beds: €35 per person per night, on request and subject to availability and room capacity. The supplement is itemised in your quote and paid during your stay.

    Pets: one per room, up to 10 kg, free of charge. Pets must always be accompanied and must never be left alone in the room. Guests are responsible for any damage caused by their pets.

    Parking: private parking next to the hotel, €15 per night, subject to availability on arrival; reservations are not possible. Free WiFi throughout the hotel. A lift is available.

    Payment: cash, Visa, Mastercard, Maestro and Red 6000. American Express is not accepted. No deposit or advance payment is required. A card may be requested as a guarantee through Booking; do not send card details in the enquiry form.

    Cancellation is free up to 48 hours before arrival; after this deadline, the full stay is charged. Sending this form does not confirm a booking. The hotel will confirm availability, the total price and conditions.











    Tell us your expected arrival time and whether you are bringing a pet or need an extra bed. You may confirm the arrival time later if you do not know it yet.

    Submitting this enquiry does not confirm a booking. We will reply with availability, a quote and the booking conditions.

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